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i bought a pair of boots at walmart in tewksbury mass. after wearing them a week they squeak every time my left shoe goes down .

i brought them back to walmart and they wont take them back.

my name is steve herlihy and i live at 276 douglas rd lowell mass. 01852 my phone number is 978 423 4389 at this point i will not buy another pair again .please help!!!!!!!!

Product or Service Mentioned: Herman Survivors Boots.

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h.kitchener
#1618275

Herman Survivor boots, the original company at least, is no longer in business but the brand name lives on at Walmart, the sole purveyor of this once-great brand. They are sold only at Walmart and are made in China.

Those who are old-enough to remember how good the brand once was will be very disappointed in the quality of the product now sold by Walmart. Years ago, KMart would refund your money for any pair of shoes purchased at any KMart no matter when you bought them. This was years ago and most stores will no longer take back shoes that have been worn---for good reason as they cannot re-sell them and Walmart really isn't in the business of providing good customer relations.

Throw the boots in the trash and find another brand, hopefully one made in the US. Perhaps Red Wing brand?

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